Our Responsibilities

VND288 is solely responsible for protecting your personal data on our platform.

Personal Data

When registering on our website, you will need to provide the following confidential information: name, email, phone number, account number, etc. All personal information provided by you will also be used to create and manage your account as well as for security and marketing purposes. Customer personal data is kept strictly confidential and is not shared with third parties.

Process and Data Verification

To prevent fraudulent activity and provide additional security for your credit data, our company uses the latest systems to establish the authenticity of your credit information. Our casino values ​​its customers and never shares credit information with third parties.

Processing Information

VND288 relies on a number of legal documents to collect, use and process the information we hold about you for the purposes described in this privacy policy, including: Where necessary to provide the Services and carry out our obligations as detailed in our Terms of Service. For example, we cannot provide the Services unless we collect, check and use your personal information. Where you have consented to processing, you can withdraw it at any time by contacting us directly. Where necessary to comply with our obligations under our gaming license, comply with anti-money laundering regulations and provide necessary safeguards for problem gambling. When necessary to comply with a legal obligation, court order, or to exercise and defend legal claims.

Information VND288 collects

VND288 collects information in your log, all activities connected to your personal account, including all bets and winnings, all payments, deposits and withdrawals from your account, your favorite games or bet types as well as communications between you and VND288 customer service. We never sell your personal data to unrelated 3rd parties. You have the right to withdraw your consent to the processing of your personal data at any time. Please contact our team directly if you wish to withdraw your consent. More details about the information we collect and process are as follows: we collect your personal information upon registration including your name, email address, phone number, etc. We also require an account number to continue our services. We check your personal information against industry specific databases as well as locally available databases to ensure your personal information is accurate. We process and store all your betting and transaction details to provide you with a secure, auditable gaming experience and to comply with our gaming license. When you make a payment to your account, we will process your bank card, banking information or other payment details. We monitor your betting and gameplay for compliance with our gaming license and are able to provide you with gambling advice and support. We collect information from the browser you use, your computer or mobile device, which provides us with technical information when you access or use the service. This includes device and network information, cookies, log files and analytics information. We store the information you provide to us during your interactions with our customer service team and from our live chat services. This allows us to ensure that we have the most up-to-date information about any previous queries, complaints or questions you may have, to help us improve our service to you and resolve any issues or complaints that may have been raised. We profile your betting and playing patterns with the aim of providing you with the best possible service. This includes offering you the most relevant bonuses and sending you the most relevant marketing communications that you have agreed to receive. To protect your account and comply with our anti-money laundering obligations, we use anti-fraud tools to monitor your deposits and withdrawals.

Share your data

VND288 shares limited portions of your data with 3rd party game and service providers to provide our users with full and complete service. These providers will only have access to data necessary to perform limited functions on our behalf and are also required to protect and secure your information. These include: 3rd party marketing tools. We use sophisticated marketing service providers to ensure that we only provide you with relevant promotions and that we maintain communication activities at a reasonable level. This 3rd party software is hosted by the vendor and stores your username as well as your transaction and game history.

Cookie

When you use our Services, cookies are stored on your computer. Generally, cookies and similar technologies work by assigning a unique number to your browser or device, which has no meaning outside of our website. We use these technologies to personalize your experience, including language and currency preferences and to help deliver content specific to your interests. Additionally, after you enter your username and password during a session using the Services, We'll save that information so you don't have to re-enter it multiple times during that session. This can be extended if you have agreed to do so for future automatic logins. Most browsers automatically accept cookies. To manage the collection of information through cookies or other equivalent technology, you can use the settings on your browser or mobile device. We are committed to providing you with choices to manage your privacy and sharing, however, we do not recognize or respond to browser-initiated Do Not Track signals because the Internet industry has not yet fully developed Do Not Track standards, implementations and solutions. Failure to accept cookies may prevent you from using certain features of the Service. VND288 may also use your IP address to identify you, administer the Services, and assist in diagnosing problems with our servers.

Disclaimer

While our company continues to strive to protect your personal information, no data transmission over the internet can be guaranteed to be completely secure and we cannot guarantee its integrity. security of any information you transmit to us. You provide personal information at your own risk.

Privacy policy information

VND288 reserves the right to modify this Privacy Policy at any time. Please review it from time to time. If we make changes to this Privacy Policy, the updated Policy will be posted on the Site in a timely manner, and when we make a material change, we will provide appropriate notice. fit. If you object to any of these changes, you should stop using the service and request that your account be deactivated or deleted.